Universidad Católica Boliviana "San Pablo"

ENCUESTA INGLÉS CURRENT CUSTOMERS SURVEY Code Number Stay Classifying data Gender 1 Male Age years old 2 Female Occupation Place of origin 1 Employee Bolivia 2 Independent Foreign 3 Student 4 Retiree 5 Other SEGMENTATION P1 What is the reason or purpose of your visit? P2 How often do you visit the Hotel Viru Viru? 1 Business 1 Once a year 2 Pleasure 2 Twice a year 3 Studies 3 Three times a year . 4 Other 4 Four times a year P3 Who are you staying with? 5 More than five times a year 1 Alone 2 Significant other 3 Friends 4 Family SERVICE Rate the following elements from our core service 1 2 3 4 5 1 Very poor P4 Appearance and cleanliness of hotel 2 Poor P5 Cleanliness and ammenities of room 3 Regular P6 Convenience and comfort of room 4 Good P7 Cleanliness and ammenities of bathroom 5 Very good P8 Air conditioning Rate the following complementary services 1 2 3 4 5 1 Very poor P9 Internet WiFi 2 Poor P10 TV Cable 3 Regular P11 Breakfast 4 Good P12 Parking 5 Very good P13 Pool